Lowe Fabrication – Terms and Conditions

1. Overview

Lowe Fabrication is an Australian-owned business specialising in custom automotive components. By accessing or placing an order through our website (www.lowefabrication.com.au), you agree to the following terms and conditions.

2. Pricing and Availability

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • Prices and availability are subject to change without notice.
  • We reserve the right to cancel or refuse any order placed for a product listed at an incorrect price or with inaccurate availability information.

3. Product Use

  • All products sold are intended for off-road, performance, or motorsport use unless otherwise stated.
  • It is the customer’s responsibility to ensure correct fitment and installation. Improper use or installation may void warranties and compromise safety.
  • We recommend installation by qualified professionals.

4. Shipping and Delivery

  • Orders are shipped via our selected carriers. Tracking details are provided once dispatched.
  • Delivery times may vary based on stock levels, location, and courier performance.
  • International customers are responsible for customs duties, taxes, and import requirements.

5. Pickup Policy

  • Customer pickup is available by prior arrangement only.
  • All pickups must be confirmed in advance with our team to ensure availability and site access.
  • Please wait for confirmation before attending our workshop or dispatch area.

6. Returns and Exchanges

  • Returns are accepted on a case-by-case basis. You must contact us within 7 days of receiving the goods.
  • Returned items must be unused, in original packaging, and include proof of purchase.
  • Refunds or exchanges are not available for custom or special-order items unless faulty.

7. Warranty

  • Most products carry a 12-month manufacturer warranty unless otherwise stated.
  • Custom and prototype products are covered by Lowe Fabrication’s fair use and “common-sense” warranty approach.
  • We comply with the Australian Consumer Law and honour all rights afforded to consumers.

8. Liability

  • Lowe Fabrication is not liable for any loss, damage, or injury resulting from misuse, incorrect installation, or unauthorized modifications of our products.
  • Under no circumstances shall we be liable for indirect or consequential damages.

9. Intellectual Property

All content, product designs, and brand assets are the property of Lowe Fabrication and may not be used or reproduced without written permission.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and store your data.

11. Governing Law

These terms are governed by the laws of New South Wales, Australia. By using our site, you submit to the jurisdiction of NSW courts for any disputes.

12. Changes to Terms

Lowe Fabrication may update these terms and conditions at any time. Continued use of the website or purchase of products implies acceptance of any changes.